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About the organisation

London Craft Week Ltd

Launched in 2015 London Craft Week aims to showcase creativity and craftsmanship across Art, Fashion, and Design, celebrating the unsung heroes both established and emerging from each. We give charities, and craftspeople across Britain and Internationally a platform, creating exposure for their work and in some cases highlighting little known craft disciplines. Our aim is to show a variety of audiences the skill and expertise that goes into the varied craft disciplines in an attempt to keep those practices alive, as well as championing those craftspeople involved.

Application deadline: 
Tuesday, 1 May 2018

London Craft Week is looking for new recruits to join the team from Wed 9 to Sun 13 May 2018.

Launched in 2015 London Craft Week aims to showcase creativity and craftsmanship across Art, Fashion, and Design, celebrating the unsung heroes both established and emerging from each.

Since our inception, the week has doubled in size. This year there will be over 200 events, covering 50+ craft disciplines from musical instrument making to tapestry weaving and spectacle making. Check our the full list of events at: www.londoncraftweek.com/programme

Every year volunteers play a big part in creating a very special atmosphere at London Craft Week by helping visitors to get the most out of the week. By joining the LCW team as a volunteer, you help us by being the onsite presences at each event, dealing with visitor queries, occasionally assisting with any event logistics such as ticketing/guest list, and supporting the individual event runners by being the direct contact to liaise with where any LCW team support is needed.

We will make every effort to ensure you gain valuable experience in working behind the scenes at a not-for-profit events organisation while having lots of fun!

Role Aim: 

Volunteers act as the visitor facing element of our team during London Craft Week. Volunteers assist visitors on the ground, answering any queries about London Craft Week, as well as helping with small aspects of the run of an event.

Duties: 

Volunteers help us by being the onsite presences at each event, dealing with visitor queries, occasionally assisting with any event logistics such as ticketing/guest list, and supporting the individual event runners by being the direct contact to liaise with where any LCW team support is needed. Volunteers will also be in charge of taking visitor surveys at each event and collecting as much data about visitor experience as possible.

Skills needed: 

Customer service, some admin

Training: 

Data capture, customer service, administration, basic event organisation

Location: 
Various locations across London
Time commitment: 
At least one day per week
Opening times: 
This role will only take place between 9-13th May, between 10am – 6pm. The volunteer’s schedule is flexible to their needs between these dates.
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