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About the organisation

Royal Free Charity

The vision of the charity is that every patient’s experience is the best it can be. From the initial referral from the GP to discharge from hospital we aim to make the journey as supportive and comfortable as possible. Our volunteers offer a friendly smile, a cup of tea, something from the shop trolley, a library book, an errand done or a good chat to help them on their way. Everyone’s needs are different and there are volunteering opportunities for all, including non-clinical roles.

Cheerful volunteers needed to work with another volunteer to take the shop trolley to the wards, selling items from the WH Smith shop trolley to patients, staff and visitors. Need to be reliable, friendly, confident with handling small change and happy to walk around a busy hospital. Trolley leaves at 930 am and is back for 12 noon.

Role Aim: 

Take the shop trolley around the wards to patients unable to leave their beds. Patients can purchase confectionery, toiletries and newspapers.


Push a trolley from WHSmith (with a partner) to visit patients on the wards and sell them goods. Volunteers are expected to chat to patients on their journey.

Skills needed: 

Able to push a trolley and be friendly and reliable


Volunteers receive an induction and will work with another volunteer until they are confident.

Pond Street London NW3 2QG
Time commitment: 
3-5 hours per week
Opening times: 
Every day but volunteers are especially needed on Tuesday, Wednesday, Thursday and Friday mornings.