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About the organisation

Mayhew Animal Home

The Mayhew Animal Home is one of the most effective animal welfare organisations in London, reaching thousands of dogs and cats to escape a life of abandonment, neglect and cruelty each year.

More than just a rescue and rehoming centre, The Mayhew strives to tackle the companion animal welfare crisis through the delivery of a number of community-based outreach programmes.

The Mayhew has volunteering opportunities in animal care, events, animal fostering and reception/ admin roles.

Application deadline: 

The Mayhew is seeking a reliable, hardworking and welcoming Reception Volunteer to help assist the Reception Coordinator with ensuring that all visitors and enquiries to The Mayhew are dealt with professionally.

Role Aim: 

The Mayhew is seeking a reliable, hardworking and welcoming Reception Volunteer to help assist the Reception Coordinator with ensuring that all visitors and enquiries to The Mayhew are dealt with professionally.

Duties: 

? To answer telephone calls and advise the caller or transfer to the relevant department.

* To advise visitors of our services.

* To give out adoption questionnaires to potential adopters and alert the relevant adoption officer when ready for their interview.

* To take any telephone messages and either call the caller back or forward to the correct department and pass on messages.

* To promote sales of Mayhew merchandise to visitor where appropriate and operate tills and sales.

Skills needed: 

? Excellent telephone manner and communication skills.

* Ability to work under pressure and take instructions well.

* The ability to be polite, helpful and to retain a non-judgmental attitude to the public.

* A commitment to the work of The Mayhew and our policies and ethics.

* Basic computer skills desirable but training will be provided.

Training: 

ICT, admin, retail

Location: 
Trenmar Gardens, Kensal Green London NW10 6BJ
Time commitment: 
At least one day per week
Opening times: 
N/A
Once you’ve registered interest in this volunteering role, we’ll send your name and UCL email address to the organisation for their records. You’ll also receive information about the next steps to take if you do wish to take things forward. The organisation has signed up to our code of standards, which includes a commitment to protecting your data. We won’t share your information with anyone unless you’ve given explicit consent to. We’ll also retain your details so we can follow up to see how you’re getting on with your volunteering and offer support if necessary. We take good care of your data – you can see full details here