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About the organisation

Museum of Brands, Packaging and Advertising

Just around the corner from the world-famous Portobello Road Market stands a treasure trove of retro design and memories. The objectives of the charity are to educate the public on design and in particular to the subjects of advertising and packaging and their history by establishing and maintaining a museum to be open to the public for displaying exhibitions.

The purposes of the charity are:

To advance education in the subject areas relevant to the Museum

To increase access to learning experiences for wider audiences

To maintain and preserve the heritage represented by this Museum

A team of friendly and dedicated volunteers ensure the Museum operates at a high standard. We have a wide range of volunteer roles available to suit the skills and interests of different people.

The Museum Assistant role is fast-paced and varied, with the Museum Assistant being involved in various tasks throughout the day. The duties of Museum Assistant range from sales and cash handling, promoting Gift-aid donations, queue management, way-finding, and information assistance. We are looking for volunteers who would ideally like to donate one 4 hour every week, either as a 10:00-14:00 shift, or a 14:00-18:00 shift, for a minimum of 3 months. Ideally you will be able to start immediately, although this is not essential. Travel and/or lunch expenses will be paid up to £10 per day.

Role Aim: 

The Museum of Brands is a popular friendly museum of consumer culture located in West London. Our volunteer Museum Assistants help us to run the museum on a day-to-day basis, providing a warm welcome to our customers and playing an essential part in our activities. Volunteers will be museum ambassadors for this exciting, lively, and engaging museum.


-Welcoming customers, engaging with them and providing information about the museum and its collection.

-Helping visitors to discover more about the Museum, assisting with interpretation - e.g. answering questions, handing out children’s quizzes and trails and leaflets

-Assisting in admissions, for both the general public, and booked educational groups

-Gathering and processing customer information.

-Be an advocate for the work of the Museum of Brands

-Conducting online research, and building contact lists

Supporting our marketing assistant through producing social media content and assisting in campaigns

Skills needed: 

Enthusiasm, great communication skills and a positive attitude


Full training is provided, the first two shifts follow a formal induction process where all aspects of the role are covered. Volunteers will be paired up with more experienced volunteers for subsequent shifts to support ongoing development.

Museum of Brands 111-117 Lancaster Road W11 1QT
Time commitment: 
3-5 hours per week
Opening times: 
Once you’ve registered interest in this volunteering role, we’ll send your name and UCL email address to the organisation for their records. You’ll also receive information about the next steps to take if you do wish to take things forward. The organisation has signed up to our code of standards, which includes a commitment to protecting your data. We won’t share your information with anyone unless you’ve given explicit consent to. We’ll also retain your details so we can follow up to see how you’re getting on with your volunteering and offer support if necessary. We take good care of your data – you can see full details here