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About the organisation

Cardinal Hume Centre

For more than 30 years, the Cardinal Hume Centre has helped people overcome poverty and the threat of homelessness. We work with individuals and families of all ages, from all backgrounds. We are supported by more than 100 regular volunteers who work in different roles across the Centre and play an integral part in all that we do. We are based in the heart of Westminster – a vibrant London borough which also has areas of extreme poverty, an acute shortage of housing, and the highest number of rough sleepers and hidden homelessness in the UK. Our staff and volunteers work in six key areas: advice and assessment; family and young people’s services; housing and welfare rights advice and advocacy; learning and employment services; immigration advice and representation; and residential services for homeless young people.

The Centre works with homeless young people, badly housed families, refugees, asylum seekers and migrants; helping them to obtain employment and break out of the cycle of homelessness and exclusion.

Young Person’s Hostel and Life Skills

Our 32 room hostel is home for 16-25 year olds. It gives homeless young people a place to call home and the support needed to turn their lives around.

Life-skills coordinator Gaia Segal works with residents to develop the skills they will need to live independently once they leave the Centre. The purpose of the life skills sessions is to; promote independence, grow confidence, stop isolation, encourage social inclusion and impact positively on wellbeing. The main focus of these sessions is cooking and budgeting, but the sessions also incorporate many other elements needed for independent living.

You will be meeting a young person in our hostel, once a week, to help them with numeracy skills or working towards a maths qualification.

Role Aim: 

This role will make a difference to young residents, living in our Hostel, who are trying to gain a qualification in a chosen subject but find it difficult to move forward without a maths qualification. It will also make a difference to young residents who need to take a numeracy test to get on to a work placement, into employment, or onto a college course, but are put off by the fact that they know they will fail, as they have no confidence in their mathematical abilities and/ or no experience. Most jobs or courses require you have a level of numeracy ability, and if you are lacking that, it can affect your whole future and the direction you take.


We would like you to meet a client for 1 – 2 hours each week, in the Hostel at the Cardinal Hume Centre, and provide them with individual support with their numeracy skills and/or maths.

Your responsibilities:

• Be able to commit at least one hour a week to your client for up to six months.

• Meet with your client in our Young Person’s Hostel at the agreed time.

• Be able to encourage and motivate your client.

• Send a short progress report to the Life Skills Coordinator after every meeting to begin with.

• Discuss client progress with the Life Skills Coordinator and their Key Worker once a month.

Skills needed: 

• You have maths qualification up to A Level at least.

• Some experience coaching/mentoring desirable.

• You have excellent listening and clear communication skills.

• You are friendly, patient and reliable.

• You will have the ability to get on with people from a wide range of backgrounds

• You can commit to helping someone weekly until June 2019 when they take exams.



3-7 Arneway Street London SW1P 2BP
Time commitment: 
1-3 hours per week
Opening times: 
You will need to commit at least one hour a week to meet with the client at one of these times – Tuesdays, Wednesdays or evenings, for a period of 6 months (exams are in June) and time to update the Life Skills Coordinator and Key Worker on the client’s progress.
Once you’ve registered interest in this volunteering role, we’ll send your name and UCL email address to the organisation for their records. You’ll also receive information about the next steps to take if you do wish to take things forward. The organisation has signed up to our code of standards, which includes a commitment to protecting your data. We won’t share your information with anyone unless you’ve given explicit consent to. We’ll also retain your details so we can follow up to see how you’re getting on with your volunteering and offer support if necessary. We take good care of your data – you can see full details here