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If you have a complaint to make about a President or Treasurer, you should follow the procedure below.  Under no circumstances should you complain directly to the person involved if its about them, and you should avoid creating gossip, rumour and distress for any other Club or Society members as this can also be a disciplinary matter. Check Section 3 of the Club and Society Regulations for full details of the complaints procedure.

Step 1

If you wish to make a complaint about a particular President or Treasurer, you should submit your complaint in writing to the Activities Officer by emailing a.officer@ucl.ac.uk. You can also make an appointment to speak to them by ringing the sabbatical reception on 020 7679 2546. Anything you say will be held in confidence unless you agree to make your comments public or they affect the safety and wellbeing of a Student’s Union UCL Member(s)/UCL Student(s).

Step 2

The Activities Officer will then consider the complaint in line with Students’ Union UCL Complaints Procedure, and get back to you with any further actions required, or comments. They may delegate a member of staff to investigate your complaint.

Step 3

If you wish to make a complaint about a society in general, you should submit in the same way as above to the Activities Officer a.officer@ucl.ac.uk.